Shipping and COVID-19 Updates
Update Winter 2021: We are operating as usual, but please expect some shipping delays due to increased mail traffic. Please allow 2-4 weeks from your order date for your item to arrive. If you need your order in a hurry, please email firstname.lastname@example.org and we'd love to give you a hand!
Holiday Order-By Deadlines and New Features:
We know that ordering gifts this year has been a little tricky, between the supply chain issues and postal delays so we’ve added a couple new features to take away some stress.
🌲We’ve added a local delivery tab for our Ottawa customers. Everything you see on that page is available for delivery before Christmas. All orders received by 5pm on December 23rd will arrive before Christmas Eve!
🌲For customers requiring shipping, we’ve added live rates and delivery estimates for most clothing orders
🌲Any item without a delivery estimate should take about 3 weeks to arrive. We’re happy to look into expedited shipping if you shoot us a message!
🌲We‘re also selling gift cards! All gift cards are delivered virtually, so there’s no need to worry about shipping
Thanks so much for continuing to shop small with us through this weird season!
Commitment to Covid-19 Protocols
The health and safety of our artisans and supply chain is a top priority. We are taking every step to fulfill orders as quickly as possible without putting any of our supply chain at risk. We‘re so grateful for our awesome customers and their continued understanding and support!