TL;DR for April 2021: We are operating as usual, but please expect some shipping delays
Here at Call Her Moonchild, we understand that the circumstances surrounding COVID-19 are rapidly unfolding and we are actively following updates from local and global officials.
The health and safety of our studio partners and material manufacturers is a top priority. We expect some stock shortages and shipping delays but are making every effort to fulfill orders as quickly as possible without putting any of our supply chain at risk. We really appreciate your understanding and continued support.
Current status, updated April, 2021:
-All orders will be fulfilled as quickly as possible, but please expect longer than usual turnover times. This is due to a limited number of studio slots in accordance with social distancing guidelines
-Please expect longer than normal shipping times due to increased border checks and delivery traffic
-Our online store and Etsy page are still open. If this changes at any point, we’ll be sure to fulfill or refund any outstanding orders and update the website right away so nobody is left in the dark
-Stock on certain items , particularly jewellery items, is temporarily limited or sold out. This is due to a temporary shortage of materials and an effort to reduct traffic at our local post office for smaller items. Any out of stock items will be clearly marked as such
This is a difficult time for all of us, and as a small business we sincerely appreciate your continued patience and support. Let's continue practicing kindness and looking out for each other, and we will get through this together.
-Madeline, Owner of Call Her Moonchild